Stick to Your Guns: Techniques for Effective Communication
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AuthorНепряхин Никита
Communicative competence is not only talent but also the result of purposeful work. Each of us has communication skills, but the art of argumentation and mastery of public speaking must be learned to anticipate listeners’ reactions and manage the course of discussion. Properly build a negotiation scheme, convincingly argue your position, illustrate your thought with a successful example, understand the interlocutor's inner state from their gestures and facial expressions, find a way out of a conflict situation — these and other skills and abilities the author, a business coach specializing in argumentation, communication technologies, and public speaking, introduces to the reader.