Stanford University professor Robert Sutton explains how to change difficult colleagues, part ways with those who cannot be changed, and establish healthy relationships within a company. You may call such people scoundrels, bastards, jerks, tyrants, complete selfish people, or even assholes who only criticize and mock. They cause problems for colleagues and reduce the productivity of the entire organization. This book explains how to communicate with people who hinder productive work. Civilized and productive work teams exist, and you can achieve having exactly such a team. The increase in productivity and company results will not keep you waiting. For whom the book is: For everyone who wants to form civilized and productive work relationships in their company.